Besides my full-time job as Customer Success Manager, I am also working as a freelancer to coach and train team on Customer Success.
I am mainly working with startups (french or english speaking) in order to help them create, structure, or review their Customer Success Department.
At the end of the consulting session, the objective is that my customers are fully autonomous about Customer Success. If needed, I always remain at their disposal for further info.
To get more info, please contact me at [email protected]
Training sessions can be standard or customized.
They address small to big teams who need to have a better understanding of Customer Success Management.
Training can last from 2 hours to 8 days, according to your needs.
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